Shipping policy
DUE TO COVID-19 THERE MAY BE SHIPPING DELAYS THAT ARE BEYOND OUR CONTROL. PLEASE BE PATIENT WITH DELIVERIES AS WE CAN ONLY RELY ON THE SPEED OF THE CARRIER (USPS,FED-EX ETC.) ONCE YOUR ORDER(S) ARE PROCESSED. WE WILL DO ABSOLUTELY EVERYTHING WE CAN TO GET YOUR ORDER(S) OUT AND DELIVERED TO YOU, OUR WONDERFUL CUSTOMERS, IN A TIMELY MANNER. WE APPRECIATE YOUR UNDERSTANDING THANK YOU!
Shipping
Our Brand is like fresh food,we don't make it until you order it. So all orders placed Monday-Friday will ship within 7-10 business days from order date, via the carrier you choose.You will receive shipping confirmations on all orders via the Email you provide,which will include the shipping method and tracking number when your order(s) have been shipped. (Note: Saturday is Not a business day) Saturday delivery may not be available based on carrier and is not counted as a delivery day.WE DO NOT SHIP OR DELIVER ON HOLIDAYS.
Custom orders (Sweatsuits etc.) will ship within 14-21 days depending on the order quantity. Su Li International is not responsible for shipping delays caused by a carrier or weather conditions. Please have all of the above in mind to meet your order needs in a timely manner.
Returns
Customers are responsible for ALL return shipping charges, unless the item received is incorrect or damaged.
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